Ordering and Billing
How long does shipping take?
M2M One delivers all domestic Australian orders with StarTrack Express. The service is generally overnight delivery to most parts of australia. Parcel tracking is available at StarTrack’s website International shipping can be arranged and billed to ...
What payment options do M2M One accept?
M2M One invoices can be paid over the phone by calling +61 3 9696 3011 (opt 2) or by using our online payment portal at https://myaccount.m2mone.com.au/ M2M One currently accept the following payment methods: Credit Card – Credit Cards can be used ...
What payment and subscriptions terms do M2M One offer?
All services from M2M One are supplied on a month-to-month basis and billed in monthly in advance. NOTE: Only excess usage, additional Pay-Per Use features (SMS, etc) and services are billed in a post-paid format. M2M One’s standard payment terms are ...
How do I order new SIM Cards?
You can order physical SIM cards by emailing orders@m2mone.com.au and providing the following information: Account Name SIM Card Size Number of SIMs APN/Communication Plan Required Rate Plan Required Delivery Address